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Aqua’s “revenue requirements” is more important to the Florida Public Service Commission than insuring “reasonable rates” to the customers. That’s a matter of record!

The FPSC Staff is quick to point that because there is no definition for reasonable rates, they must use the revenue requirements as a starting point, in setting rates. Everything else becomes “fallout”. In other words, other than a sentence or two of “ratepayer concern rhetoric“, the FPSC doesn‘t really care how much the customers have to pay. That’s a matter of record, too!

Being a regulated utility is a privilege, not a right. And having a monopoly over ratepayers gives a utility a definite advantage, therefore, customers deserve the utmost in protection from the regulators. Not so, at the FPSC.

The #1 priority of the FPSC should always be to protect the customers from “water profiteering predators”. Continually catering to the needs of Aqua, whose Quality of Service has been terrible, year after year after year, sends a very clear message that the FPSC is pro utility. That impression needs to change.

One very obvious way of protecting ratepayers is to determine if the rates are really affordable (not based on some table or formula). Are the rates comparable to what non-Aqua customers are paying? Is Aqua’s business model too costly compared to other regulated companies?

The FPSC has all the power it needs to do what is necessary to protect monopolized ratepayers, and it’s about time they started doing their job!

I’m not the sharpest tool in the shed, but from a common sense point of view, wouldn’t it be logical to conclude that if the rates are unaffordable, they must, therefore, be unreasonable?

So-called “efforts” by Aqua to improve their operation isn’t enough to justify giving them a dime, until they actually give the customers “satisfactory” Quality of Service.

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