FAQs

Please click on a question (in blue, below) in order to see the response.

 

General

I am very unhappy (bordering on "depressed") with Aqua's water quality and rates. PSC comments and actions imply that they pay little (if any) attention to customer's E-mailed complaints or oral/written testimony. What else can I (we customers) do to help convince the PSC to more fairly consider the rate-payers point of view???

How can I register a complaint with the Public Services Commission?

What are Aqua Florida water customers most complaining about?

Who is currently serving on the Florida Public Services Commission and how can I communicate with them?

How often does Aqua Florida submit rate-case requests to the Public Services Commission?

Does Aqua Florida increase water/waste-water rates anytime the wish??

 

Note:  THE ACCURACY OF THE RESPONSES TO FREQUENTLY ASKED QUESTIONS ARE SUBJECT TO THE WRITERS BEST KNOWLEDGE AT THE TIME OF WRITING AND ARE NOT NECESSARILY THE OPINIONS OF FLOWFLORIDA OR ITS ASSOCIATES.

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