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Aqua Ohio Fined $15,000

Aqua Ohio violates agreement to improve customer service; will be fined $15,000
COLUMBUS, Ohio — October 20, 2008 — Aqua Ohio will be fined $15,000 for failing to resolve billing problems some customers have been experiencing for more than a year. The fine is a result of the company not meeting a timeline to fix the problems as it agreed to when it was granted a rate increase in May. The Office of the Ohio Consumers’ Counsel, Aqua Ohio and the staff of the Public Utilities Commission of Ohio all came to agreement on the terms of this violation.

To see full article go to: http://www.pickocc.org/news/2008/pressrelease.php?date=10202008

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