Archive

Archive for March, 2010

Mar
24

Master bathroom water faucet around 7:10am -7:20 am, smells of rotten eggs again.

Anthony Moschella Read more…

Mar
24

WFTV March 23, 2010 news coverage of PSC decision to continue monitoring of Aqua’s customer service.

http://www.wftv.com/countybycounty/22911922/detail.html

Mar
20

These folks took a bus to get to Tallahassee for Agenda Conference March 16th.  They are from Zephyr Shores, Florida.

Zephyr Shores Group

Mar
20

On March 16, 2010, the Florida Public Service Commission ruled to continue monitoring Aqua’s water quality through the end of 2010, to include aesthetics.  FLOW Florida made its public debut.  There were presentations by Dave Bussey, Frank Reams and Kelly Sullivan, as well as several customers from American Condominium Association, Zephyr Shores.  More than 50 customers made the trek to Tallahassee.  Their presence clearly had an impact on the PSC’s decision. 

View the video at:  http://www.wfsu.org/psc/psc031610.php

Mar
13

FlowFlorida will be in Tallahassee March 16th to let Public Service Commissioners know they disagree with Staff’s recommendation that Aqua’s Customer Service is good and no longer needs monitoring.  If you have customer service issues with Aqua, let the Commissioners know!

http://www.psc.state.fl.us/consumers/complaints/

Mar
10

Pricey but still yucky water, say Aqua Utilities customers in Pasco

ZEPHYRHILLS — White socks turn brown or orange in the wash. Water filters require replacement every two weeks, and the tap water smells of sulphur. Customers of Aqua Utilities say they have lived with these foul water problems for years, but their frustration spiked last year when their water bills doubled.

Read more…

Mar
05

In Docket No. 080121-WS Aqua Utilities Florida (AUF) applied for an increase in water and wastewater rates in Alachua, Brevard, DeSoto, Highlands, Lake, Lee, Marion, Orange, Palm Beach, Pasco, Polk, Putnam, Seminole, Sumter, Volusia, and Washington Counties.  Here is the March 4th, 2010 Florida Public Service Commission (PSC) Memorandum that references that Docket and discusses the ongoing monitoring of AUF’s customer service and environmental compliance.

Click here to read the Memo:

http://www.psc.state.fl.us/library/filings/10/01485-10/01485-10.pdf

Mar
03

From Philly.com (reported by Andrew Maykuth, Inquirer Staff Writer):

Household water consumption has declined steadily for two decades, thanks to smaller families, low-flow toilets, and more efficient appliances.

And then there was cool weather, which Aqua America Inc., the Bryn Mawr water purveyor, blamed for most of last year’s 4 percent to 5 percent drop in the volume of water sold.

“We’re waiting for this global warming to help our long-term sales,” chief executive officer Nicholas DeBenedictis quipped to analysts yesterday. “It hasn’t happened yet.”

But Aqua America, which serves three million people in 13 states, seems to be doing well without a heat wave. Despite the drop in volume sales, the company reported its 10th straight year of earnings growth.

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