Aug
15

FOR IMMEDIATE RELEASE: May 19, 2010

SCHUMER CALLS FOR FEDERAL GAO INVESTIGATION OF COMPANY THAT HIKED NASSAU COUNTY WATER RATES; QUESTIONS COMPANY’S USE OF FEDERAL DOLLARS FOR IMPROVEMENTS WHILE PASSING ON DOUBLE DIGIT RATE HIKES AND ‘SURCHARGES’ TO CONSUMERS

Read more…

Jun
16

Hello Bob:
I wanted to pass along the attached letter; the latest rate request by Aqua.  They specifically leave Chuluota out.  It is easy to imagine the timing and language of the letter that will surely come notifying the PSC of Aqua’s intention to raise rates in Chuluota.  As you may be aware, Aqua is working on an Ion Exchange System for (characterized as the “Cadillac” of all systems) due to be online in Chuluota August 2010.  If sucessful in achieving THM levels meeting federal EPA guidelines, no doubt a similar rate case will be filed which will include the items mentioned here and more.  I shudder to think what the price to residents will be!
Best regards,
May
31

Posted: 4:17 pm EDT May 28, 2010Updated: 6:38 pm EDT May 28, 2010

SEMINOLE COUNTY, Fla. — Some Seminole County homeowners say their tap water looks like sewer water, and the smell isn’t much better. The homeowners live just outside of Altamonte Springs.

The water comes from one of Central Florida’s most troubled utilities.

“I’ve been here for about 50 years and I’ve never seen it this bad before,” said Leroy Neal, resident.

Leroy Neal said he’s throwing away money each month on water he can’t drink. He and his neighbors on Mercury Street in Altamonte Springs say their water often turns yellow and smells, and is hardly good enough to use on their grass.

“This water is muddy. We can’t drink it. We can’t take a bath in it. We can’t do anything with it. It’s terrible,” Neal said.

Neighbors like Sarah Johnson, have been collecting the water in jugs because the water is not always dirty.

Residents say Aqua Utilities occasionally flushes the lines and the water ends up looking clear. But in a few months it just gets dirty again.

When it’s not filthy, Johnson says it reeks of chlorine.

“Each time I drink that water, my stomach hurts, so I stop drinking that water,” Johnson said.

The complaints of residents along Mercury Street are an addition to a long list of other complaints across Central Florida about Aqua Utilities.

WFTV called Aqua Utilities six times this week to ask how the water in Neal’s neighborhood gets so dirty. However, the calls were not returned.

“I’m afraid to get in the water to bathe, afraid to drink it. And afraid to give anyone else who comes in a glass of water is a shame,” Johnson said.

For Neal, Johnson, and their neighbors, many of them are buying bottled water to drink until the problem is fixed, but so far nothing has been done.

May
05

Port Richey, Pasco County, FL

The boil water advisory issued by Aqua Utilities Florida (Aqua) for its customers in the Jasmine Lakes Water System has been lifted effective Tuesday, April 20, 2010. Acceptable bacteria sample results were obtained from sets of water samples collected from the well on April 15, 16, and 19, 2010.

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Apr
11

Well another very sad day for Polk County residents.

There was a fire at 5715 Poinciana over 3weeks ago.  What a surprise for the fire department –  no water!!!!

The fire hydrants aren’t working at these street locations and are tagged as not working by Aqua.

Are there more???
#1 Platt & Jacaranda (broke)
#2 Poinciana & Byrd (broke)

Questions for my County Commissioners/ Polk County Fire/ South Florida Water Management District
Who does these inspections?
Who checks on our safety?
How could this happen?
How long have they been out?
How many still don’t work in the Aqua area.

Why would it take so long to get corrected?

Must somebody die because Aqua is getting a free skate?

Apr
10

On April 9, 2010, PSC Staff issued its recommendation for the Commission to approve Aqua’s proposed monitoring plan.  There is no mention of Chuluota.    The PSC meets again April 20, 2010 to consider this recommendation.  Let your Commissioner’s hear from you that this is unacceptable!

PSC Staff Recommendation 4-9-2010

Mar
24

Master bathroom water faucet around 7:10am -7:20 am, smells of rotten eggs again.

Anthony Moschella Read more…

Mar
24

WFTV March 23, 2010 news coverage of PSC decision to continue monitoring of Aqua’s customer service.

http://www.wftv.com/countybycounty/22911922/detail.html

Mar
20

These folks took a bus to get to Tallahassee for Agenda Conference March 16th.  They are from Zephyr Shores, Florida.

Zephyr Shores Group

Mar
20

On March 16, 2010, the Florida Public Service Commission ruled to continue monitoring Aqua’s water quality through the end of 2010, to include aesthetics.  FLOW Florida made its public debut.  There were presentations by Dave Bussey, Frank Reams and Kelly Sullivan, as well as several customers from American Condominium Association, Zephyr Shores.  More than 50 customers made the trek to Tallahassee.  Their presence clearly had an impact on the PSC’s decision. 

View the video at:  http://www.wfsu.org/psc/psc031610.php